CHRONEXT is the first e-commerce address for luxury watches. Our mission is to create transparency, trust and joy for all watch lovers and to create the leading online platform for luxury watches in combination with an excellent customer experience! Therefore, we only offer watches that are tested and certified for quality and authenticity by experienced watchmakers in our master workshop.
Since our foundation in 2013, our vision has been to define the market through accessibility, first-class service and a secure shopping experience. Our parent company has Swiss roots and is based in Zug, Switzerland. Our largest operational location is in Cologne, Germany, with no less than 1400 square meters of office space.
As part of the team, you will work with almost 30 different nationalities and have the opportunity to shape your future and the future of CHRONEXT by working in our diverse team but also independently. At CHRONEXT, we strive for operational, strategic optimization and good ideas to impact our pursuit of a luxurious customer experience.
Our products and services operate in a high-priced segment and we take the trust that each of our customers places in us very seriously. That's why we are looking for team members who share our commitment to excellence in every transaction, daily process & ToDo.
CHRONEXT guarantees the authenticity of every watch sold and offers first-class service from our in-house Service Center team.— Hagen Klein (Watchmaker)
Our teams
We firmly believe in the immense importance of our team and offer a unique working environment that gives each individual the experience, space and self-confidence to contribute and grow with new challenges. Even if you are a career changer, you can take the opportunity to apply for a job with us. At CHRONEXT, you will have the opportunity to work with talented and highly motivated people who want to make a significant difference in the e-commerce and offline luxury watch market.
Management
Our management team oversees the strategic direction and day-to-day operations, ensuring that goals are met and resources are used effectively. We have a flat hierarchy and management values transparent communication and input from every team and every level of the hierarchy to work together as a team.
IT Engineering, Infrastructure & Business Operations
Our IT Engineering, Infrastructure and IT Business Operations teams are responsible for maintaining and improving the technological backbone of the company and ensuring the smooth functioning of our online platform, internal systems, security and supporting technical business processes.
HR & Office
Our HR team takes care of everything in the employee lifecycle, promoting a positive workplace culture and supporting the needs of employees and managers, balancing both the business and team objectives. In addition, the Office team ensures that all office-related issues are taken care of and that the teams on-site at the locations can experience a smooth working day.
Marketing
Our Brand & Marketing team devises and executes strategies to attract and retain customers, utilizing various channels such as digital advertising, social media, and email campaigns.
Service Center (Workshop & Logistics)
Our Service Center (Workshop & Logistics) manages luxury watch services, repairs, revisions and logistics, ensuring customer satisfaction and efficient handling of product returns and exchanges.
Supply
Our Supply team manages the procurement and inventory of new, pre-owned and B2B stock to ensure timely delivery of products to customers and efficient management of stock levels & margins.
Sales & Customer Experience
The Sales and Client Advisory team supports customers with product information and recommendations, conducts personal appointments with our customers and offers personal support to improve the luxury shopping experience.
FP&A
Our FP&A (Financial Planning & Analysis) team provides financial insights, forecasts, and budgeting support to aid decision-making and ensure financial stability and is our core data & reporting team.
Accounting
Our Accounting team oversees financial transactions, reporting, and compliance, maintaining accurate records and ensuring adherence to regulatory standards of our legal entities.
Our Values
Ambitious
CHRONEXT promotes a culture of ambition and encourages its employees to set goals and strive for excellence and continuous development in our work. We offer opportunities for growth and advancement and enable individuals to reach their full potential.
Empathetic
At CHRONEXT, empathy is at the core of everything we do. We prioritize understanding and connecting with colleagues and clients on an empathic level, fostering a supportive and inclusive environment where everyone feels valued and heard.
Dedicated
We are committed to our overarching mission and values and as a team, we manage to deliver results through hard, collaborative work and perseverance. Our unwavering dedication ensures we consistently achieve excellence and foster a culture of continuous improvement.
Service-minded
Service is ingrained in our culture, and we emphasize it in our team and beyond in every interaction with a high service orientation. Whether through charitable initiatives or exceptional service to our customers, we strive to make a difference and provide a luxurious experience for our customers.
Attentive
Attention to detail is of immersive importance in our company, and we pride ourselves on our meticulous approach to every task, always striving to work attentively. We believe that being attentive fosters trust and reliability with our clients and colleagues.
Entrepreneurial
We encourage innovation, creativity and a proactive mindset among our employees. With a culture that celebrates entrepreneurship, we empower each individual to take calculated risks, explore new ideas and drive positive change within the organization.
At CHRONEXT, innovative ideas are quickly transformed into first-class customer experiences. Our products and services serve a demanding market segment, and the trust of each and every customer is of utmost importance to us. We are looking for team members (m/f/d) who share our passion for outstanding service in every interaction.— Valentino (Senior Client Advisory Manager )
Our employee benefits
International team
Attractive employee discounts for our luxury watches
100 % payment of the monthly fees for the DeutschlandTicket
Financial support for job-related trainings with an annual budget
Annual voucher budget for Edenred
28 vacation days / calendar year
Monthly team lunch/team breakfast/team BBQs
Flexible working hours
Flexible working model (with the exception for certain operational teams)
Short decision-making processes
Bi-yearly feedback process
Compensation model consisting of fixed and variable elements
Do you want to become a part of the CHRONEXT team? Then apply now!
Our HR Team
If you have any questions before applying, you are welcome to contact Leonie and/or Marlene from our HR team in advance using the options below: Email: careers@chronext.com WhatsApp/Mobile: +49 (0) 170 63 83 53 8 Office: +49 (0) 221 177 34 627 You can find more impressions about us on one of the following pages:
Recruiting FAQs
How does the application process at CHRONEXT look like?
The application process with us usually consists of an average of 3-4 process steps. The first step usually consists of a brief meeting with our HR team, where we get to know you in German and English, followed by standardly a technical interview and finally a trial day or an area-specific tasks/case study.
How do I prepare for my first interview at CHRONEXT?
In the first interview, we want to get to know you personally, but we also want to evaluate if you are passionate about CHRONEXT, align with our business values and will ask about your motivation or for instance, your understanding of CHRONEXT, the business model and our USPs.
It is, therefore, an advantage if you not only familiarise yourself with the respective job description in advance but also inform yourself about CHRONEXT and the respective team.
What is the best way to prepare my application to CHRONEXT?
For us, authenticity is not only important for watches but also for our employees. We attach great importance to a neat, up-to-date CV without grammatical or spelling mistakes, stating your salary expectations, availability and current location as well as relevant professional and training certificates.
We do not need a cover letter as a prerequisite but would be pleased if you briefly explain what you particularly like about CHRONEXT and what learning experience you hope to gain from the position.
If you prefer the direct route, we are also pleased to receive a short application video of max. 30 seconds, including your CV, in which you explain why you would like to become part of CHRONEXT.